Attention

As per SEBI guidelines, it's now mandatory to either add a nominee to your account or choose to opt-out. Failing to do so before 30th Sep, 2023 would cause your account to be frozen. To prevent unauthorized transactions in your demat account, update your number with your DP & receive alerts on your registered mobile for all debit and other important transactions directly from CDSL on the same day. KYC is a one-time exercise while dealing in securities markets. Once KYC is done through a SEBI-registered intermediary, you need not undergo the same process again when approaching another intermediary. Investors need not issue cheque while subscribing to IPO. Just mention bank account number and sign the application form to authorize your bank to make payment in case of allotment. No worries about a refund as the money remains in the investor's account. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. Advisory for investors
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Head office

Acumen Capital Market, S.T Reddiar & Sons, Veekshanam Road, Kochi. Pin: 682 035
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Phone number

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+91 94959 98191

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E-mail

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hello@acumengroup.in

Partner with us

Contact our nearest branch for more info.

Where are you from?
 Name
Nibin Raj
 Phone number
9745044855
 e-mail ID
nibin.raj@acumengroup.in
 Working hours
9 AM to 6 PM (Monday to Friday)

For Our Customers

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Live Chat

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Available: 9 AM to 6 PM

Support

For customers & partners queries, contact us directly.

0484 4291114
0484 4291148
care@acumengroup.in

Remote support

Download our application for online support

Mobile app support

+91 9961533404

Mutual fund support

+91 7994442515
+91 9562584827

Our Branches

Kerala

Tamil Nadu

Andhra Pradesh

Telengana

Maharashtra

Gujarat

Karnataka

Key Managerial Persons

Sr. No Name Role Contact number E-mail
1. Hari Sankar DP Compliance Officer 0484-4291111 hari.sankar@acumengroup.in
2. Jobby Antony Head of DP & Settlement 0484-4291111 Jobby.antony@acumengroup.in
3. Suja Joseph Compliance officer 0484-4291119 grievances@acumengroup.in
4. Akhilesh Agarwal Director 0484-4291111 admin@acumengroup.in
5. Akshay Agarwal Managing director 0484-4291111 admin@acumengroup.in

Equity Segment timings - 9:15 am to 3:30 pm - Monday to Friday (Timings are subject to change as per the Exchanges). Commodity Segment timings - 8.30 am to 11:30 pm - Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am to 5:30 pm on all Saturdays. Clients can email grievances to grievances@acumengroup.in. We'll record and direct the complaint to the relevant department for resolution. Check your email for updates on the status. If unsatisfied, contact the Stock Exchange/Depository.

Escalation Matrix

Sl. No Details of Contact Person Address Contact number E-mail Working hours
1. Customer care Sneha John S.T. Reddiar & Sons
Building Veekshanam Road Cochin
682035		 0484-4291111 care@acumengroup.in 9 am to 6 pm
2. Head of Customer care Gireesh K.S S.T. Reddiar & Sons
Building Veekshanam Road Cochin
682035		 0484-4291154 gireesh.ks@acumengroup.in 9 am to 6 pm
3. Compliance Officer Suja Joseph S.T. Reddiar & Sons
Building Veekshanam Road Cochin
682035		 0484-4291119 grievances@acumengroup.in 9 am to 6 pm
4. COO Gireesh K.S S.T. Reddiar & Sons
Building Veekshanam Road Cochin
682035		 0484-4291154 gireesh.ks@acumengroup.in 9 am to 6 pm
5. Head of RMS Gijo T Rockey S.T. Reddiar & Sons
Building Veekshanam Road Cochin
682035		 0484-4291199 gijo.t@acumengroup.in 9 am to 6 pm
6. Head of Technical Ginto T D S.T. Reddiar & Sons
Building Veekshanam Road Cochin
682035		 0484-4291170 ginto.td@acumengroup.in 9 am to 6 pm

Clients can email grievances to grievances@acumengroup.in. We'll record and direct the complaint to the relevant department for resolution. Check your email for updates on the status. If unsatisfied, contact the Stock Exchange/Depository. In absence of a response/complaint not addressed to your satisfaction, you may complain about scores. Register yourself in the SCORES and MCX Website portal by filling in your name, PAN, address, mobile number & e-mail ID. For cyberattack-related issues, please call 0484-4291148, care@acumengroup.in.

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Kerala Locations


Kasaragod
Name Joji T Mathew
Address 2nd Floor, Fathima Arcade, Opp. New Bus Stand, Kasaragod - 671121
Phone No 9745944406
Email joji.mathew@acumengroup.in
Calicut
Name Rajesh V
Address 3rd Floor, Parco Complex, Kallai Road, Calicut - 673001
Phone No 9388239888
Email rajesh.v@acumengroup.in
Thrissur
Name Jancy Leo
Address Acumen Capital Market (India) Limited, No. 25/395/28,2nd Floor, Pathayappura Building, Round South, Thrissur - 680 001
Phone No 8113885566
Email jancy.leo@acumengroup.in
Kaloor
Name Padmaraj
Address 36/1296, A15, MES Building, Judges Avenue, Kaloor, Kochi - 682017.
Phone No 9745052755
Email padmaraj.l@acumengroup.in
Pala
Name Krishnakumar B
Address 2nd Floor, Joseph Arcade, Pala P O, Kottayam - 686575
Phone No 6235865952
Email krishnakumar.b@acumengroup.in
Chengannur
Name Athulya T.S
Address 285(4), 1St Floor, “Palamoottil” Building, Opposite Govt. Hospital, M C Road, Opposite Govt. Hospital, M C Road, Chengannur - 689121
Phone No 8590015214
Email athulya.ts@acumengroup.in
Trivandrum
Name Mrs. Rathu M
Address 2G, Tc 26/114(3), Capitol Centre, Trivandrum - 695001
Phone No 8590201237, 7907140560
Email rathu.m@acumengroup.in
Cochin
Name Jathin
Address S T Reddiar and Sons Building, Veekshanam Road, Kacheripady, Kochi - 682035
Phone No 8590015213
Email Jathin.j@acumengroup.in
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Tamil Nadu Locations


Chennai
Name Lijo Jose
Address Acumen Capital Market (India) Limited 1st Floor, No:51/68, South West Boag Road Opposite SS Kalyan Mahal, Thiyagaraya Nagar, Chennai - 600017
Phone No 8428944466
Email lijo.jose@acumengroup.in
Coimbatore
Name Siva Prakasam T
Address No: 57, Race Course Road, Near Income Tax Office, Near Income Tax Office, Coimbatore - 641018
Phone No 9367570562
Email sivaprakasam.t@acumengroup.in
Erode
Name Ragothman R
Address 9/11, 1st Floor, Opp. Sudha Hospital, Perundurai Road, Erode - 638001
Phone No 9778429172
Email ragothman.r@acumengroup.in
Madurai
Name Vigneswaran Balasubramanian
Address 82 Chandragandhi Nagar, Ponmeni, Bye Pass Road, Preetham Plaza,3rd Floor, Madurai - 16
Phone No 9344203315
Email vigneswaran.b@acumengroup.in
Theni
Name Vinoth Kumar V
Address Door No : 3-1-97/7,1st Floor, Theni-Kumily Road, Opp. PC Patty Bus Stop, Palanichettipatti,Theni, Tamilnadu, Pin-625531
Phone No 8089968222
Email vinothkumar.v@acumengroup.in
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Andhra Pradesh Locations


Visakhapatnam
Name Kannam Venkata Tirumala Gandhi
Address Dr No: 47-10-10, 1st Floor, Rednam Regency,2nd Lane, Dwaraka Naagar,Visakhapatnam: 530016
Phone No 9346277007
Email gandhi.kvt@acumengroup.in
Vijayawada
Name Chakka Lokesh Kumar
Address D No. 39-16-4, Ground Floor, Regency Apartments, Rukmini Rice Mill Road,Opp: Malabar Jewelry, Labbipet,Vijayawada, AP-520010
Phone No 8714755506
Email lokesh.k@acumengroup.in
Rajahmundry
Name Bandreddy Lakshmi Sunitha
Address No: 46-14-12, 2nd Floor,Annapurna Arcade ,Danavaipeta ,Rajahmundry 533103
Phone No 8714755536, 8714755528
Email sunitha.l@acumengroup.in
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Telangana Locations


Hyderabad
Name Guru Krishna
Address No.106 Meridian Plaza, Next to Lal Bunglow Ameerpet, Hyderabad - 500016
Phone No 9346205286
Email guru.krishna@acumengroup.in
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Maharashtra Locations


Mumbai
Name Pravin Pandey
Address Office No. 10, Ground Floor, Veena Beena Arcade. Guru Nanak Road, Bandra (West), Mumbai - 400050
Phone No 7511188614
Email pravin.pandey@acumengroup.in
Pune
Name Vijay Devchand Kolekar
Address Office No. 22, 2nd Floor Prestige Chamber, J.M. Road, Shivaji Nagar, Pune - 411005
Phone No 6282861049
Email vijay.d@acumengroup.in
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Gujarat Locations


Ahmedabad
Name Bhaskar Amrutlal Limbachiya
Address 205, President Plaza, Near Titanium Square, Thaltej Cross Road Circle, SG Road, Opp. Mukthidham Derasar, Thaltej, Ahmedabad - 380054
Phone No 9778425068
Email bhaskar.al@acumengroup.in
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Karnataka Locations


Bangalore
Name Nagesh D M
Address No. 9, 2nd Floor 2 nd Main, 8th Cross, 1st Stage, Indira Nagar, Near B.D.A Complex, Banglore - 560038
Phone No 9341103366
Email nagesh.dm@acumengroup.in
Bangalore
Name Krishna Bhat
Address No.15/1, 2nd Floor, (Above Crystal Garment), 2nd Main, Near Nettakallapa Circle, N.R.Colony, Bangalore - 560019
Phone No 9645119004
Email krishna.bhat@acumengroup.in
Bangalore - R R Nagar
Name Nirmala B
Address Room No. 8, 12th Cross, Ideal Homes Township, Rajarajeshwari Nagar, Bangalore - 560098
Phone No 6282014318
Email nirmala.b@acumengroup.in
Mangalore
Name Dora Preema Saldanha
Address Room No: 21, 3rd Floor, Manasa Tower, MG Road, Kodialbail, Mangalore - 575003
Phone No 9778429176
Email dora.p@acumengroup.in
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Disclaimer: Acumen Capital Market Ltd does not guarantee any fixed returns. Investment in the securities market is subject to market risks, read all the related documents carefully before investing. KYC is a one-time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary.

Investments in the securities market are subject to market risk, read all the related documents carefully before investing. We collect, retain, and use your contact information for legitimate business purposes only, to contact you, and to provide you with information & latest updates regarding our products & services. We do not sell or rent your contact information to third parties. Before dealing with authorized persons, please check the details here. Stay well-informed about investing in the securities market with valuable educative material - click here. For CDSL DP support, visit their YouTube channel. For e-Voting in NSDL click here.

Risk disclosures on derivatives : 9 out of 10 individual traders in the equity futures and options segment, incurred net losses. On average, loss makers registered net trading losses close to 50,000. Over and above the net trading losses incurred, loss makers expended and an additional 28% of net trading losses as transaction costs. Those making net trading profits, incurred between 15% to 50% of such profits as transaction costs.

Escalation matrix : Customer care: Sneha John, care@acumengroup.in, 0484-4291111 | KYC: Jinkle Joseph, kyc@acumengroup.in, 0484-4291143 | Compliance officer: Suja Joseph, grievances@acumengroup.in, 0484-4291119 | COO: Gireesh K.S, gireesh.ks@acumengroup.in, 0484-4291154. For cyberattack-related issues, please call 0484-4291148, care@acumengroup.in. In the absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint at scores. Register yourself in the SCORES portal by filling in your name, PAN, address, mobile number & e-mail ID. Benefits: Effective communication & speedy redressal of the grievances. Common Online Dispute Resolution Portal

We provide clients with the option to voluntarily freeze/block online access to their trading account; for more information or to avail of this facility, contact stoptrade@acumengroup.in or call 0484-4291111.

Registered office : Acumen Capital Market India Ltd, S.T Reddiar & Sons, Veekshanam Road, Kochi Pin: 682035, 0484-4291114 | Website: www.acumengroup.in | SEBI Regn. Nos. : INZ000170434 | NSDL Reg no: IN-DP-40-2015 | CDSL Reg. no: IN-DP-CDSL-680-2013 | Company Identification Number (CIN): U67120KL1995PLC008674 | CDSL DP ID: 12075800 | NSDL DP ID IN300896 | CDSL Branches: NIL | NSDL Branches: Yes

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