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We are here to assist you.

Head Office

Acumen Capital Market, ST Reddiar & Sons, Veekshanam Road, Kochi, 682 035

Phone Number

For Account opening enquiries

WhatsApp

For account opening enquiries

Email

For account opening enquiries

Partner with us.

Contact our nearest branch for more info

Where are you from?

Kerala

Name

Nibin Raj

Phone Number

+91 97450 44855

Email ID

nibin.raj@acumengroup.in

Working hours

9AM to 6PM (Monday to Friday)

For our customers

Call & Trade

For verification, please call from your registration number.

Live Chat

Check out our chat icon on the right corner of our website

Support

For customers & Partners queries, Contact us directly

Remote Support

Download our application for online support

Mobile App Support

+91 9961533404

Mutual Fund Support

+91 7994442515

+91 9562584827

Equity Segment timings are 9:15 am to 3:30 pm from Monday to Friday (Timings are subject to change as per the Exchanges). Commodity Segment timings are 8:30 am to 11:30 pm from Monday to Friday (Timings are subject to change as per the Exchanges) and 8:30 am to 5:30 pm on all Saturdays. Clients can email grievances to grievances@acumengroup.in. We’ll record and direct the complaint to the relevant department for resolution. Check your email for updates on the status. If unsatisfied, contact the Stock Exchange/Depository. In the absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint at SCORES. Register yourself in the SCORES portal by filling in your name, PAN, address, mobile number, and e-mail ID. For cyberattack-related issues, please call 0484-4291148 or email care@acumengroup.in.

Escalation Matrix

SI.Contact PersonAddressContactE-mailWorking Hours
1.Customer careShini T SST Reddiar & Sons Building Veekshnam Road Cochin 6820350484-4291114care@acumengroup.in9 AM to 6 PM
2.Head of Customer careSneha JohnST Reddiar & Sons Building Veekshnam Road Cochin 6820350484-4291148care@acumengroup.in9 AM to 6 PM
3.Compliance OfficerSuja JosephST Reddiar & Sons Building Veekshnam Road Cochin 6820350484-4291119grievances@acumengroup.in9 AM to 6 PM
4.COOGireesh K.SST Reddiar & Sons Building Veekshnam Road Cochin 6820350484-4291154gireesh.ks@acumengroup.in9 AM to 6 PM
5.Head of RMSGijo T RockeyST Reddiar & Sons Building Veekshnam Road Cochin 6820350484-4291199gijo.t@acumengroup.in9 AM to 6 PM
6.Head of TechnicalGinto T DST Reddiar & Sons Building Veekshnam Road Cochin 6820350484-4291170ginto.td@acumengroup.in9 AM to 6 PM
7. Manager - Finance & AccountsRemya DevarajanST Reddiar & Sons Building Veekshnam Road Cochin 6820350484 4291173remya.d@acumengroup.in9 AM to 6 PM
8.Depository Operations & SettlementJobby Antony P JST Reddiar & Sons Building Veekshnam Road Cochin 6820350484 4291147jobby.antony@acumengroup.in9 AM to 6 PM

Clients can email grievances to grievances@acumengroup.in. We'll record and direct the complaint to the relevant department for resolution. Check your email for updates on the status. If unsatisfied, contact the Stock Exchange/Depository. In absence of a response/complaint not addressed to your satisfaction, you may complain about scores. Register yourself in the SCORES and MCX Website portal by filling in your name, PAN, address, mobile number & e-mail ID. For cyberattack-related issues, please call 0484-4291148, care@acumengroup.in.

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Sl.NoBranchNamePhone NoEmail
1KaloorPadmaraj9745052755padmaraj.l@acumengroup.in
2Thrissur Jancy Leo 9633278215 jancy.leo@acumengroup.in
3ThiruvallaNibin Raj9496322851nibin.raj@acumengroup.in
4TrivandrumNibin Raj9496322851 nibin.raj@acumengroup.in
5PalaLijo Jose8281436272 lijo.jose@acumengroup.in
6Calicut Midlaj P 8129363675 midlaj.p@acumengroup.in
7Rest of Kerala Jinkle Joseph A J9746936808jinkle.j@acumengroup.in
8Kasaragod/Waynad/Kannur Joji T Mathew 9745944406 joji.mathew@acumengroup.in
Sl.NoNamePhone NoEmail
1Lijo Jose8281436272 lijo.jose@acumengroup.in
Sl.NoNamePhone NoEmail
1Mohanarao Puli9000233581 pulimohan.r@acumengroup.in
Sl.NoBranchNamePhone NoEmail
1MumbaiPravin Pandey 9819498844 pravin.pandey@acumengroup.in
2Pune Ravi Kumar P7593979126 ravikumar.p@acumengroup.in
Sl.NoNamePhone NoEmail
1Biju Mathew Theruvan9567899000 biju.theruvan@acumengroup.in
Sl.NoNamePhone NoEmail
1Krishna Bhat9645119004 krishna.bhat@acumengroup.in